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Find answers to your questions

I Would Like to Buy a Theradome Battery
Can I reset the Theradome treatment counter?
How to Shut Down, Store and Preserve Helmet Battery Life

Can I purchase Theradome through a (FSA) or (HSA) or (HRA)?
What are the Different Payment Methods? Do You Accept PayPal, Credit Cards and Financing?
What are Theradome's manufacturing and logistics qualifications?
Where is Theradome manufactured? What country?
When will my Theradome order be shipped to me?
Theradome ISO 10993 Certification. (International Organization for Standardization)
Understanding shipping and expedited shipping methods
Where is Theradome's Headquarters?
Is there a sales tax on Theradome?
When is my warranty start date?
Refund Policy on Battery, Chargers and Accessories
How do I obtain a refund and what happens if I am part of the Affirm Payment Plan?
Did the creator of Theradome have surgery or use pharmaceuticals while using the Theradome
I have a chat agent promotional code or code for Affirm purchases, can I use it?
Are there any countries where the Theradome does not ship to?
Is my Theradome purchase liable to sales tax?
Shipping charge inclusions for international orders outside of USA
Registering your Theradome Helmet
What is Costco's refund/return policy?
Theradome refunds through a reseller
Information on Tamim Hamid - Theradome Inventor and Creator
What are Theradome's Success Stories - Before and After Photographs?
Overseas Shipping Information
How Long Does It Take from Ordering to Shipping?
Shipping and Signature on Delivery Requirement - How to Waive a Signature Requirement
Battery Door Replacement Screws for PRO & EVO
Theradome Extended Warranty - DomeCare Protection Plan
Can You Purchase Theradome on Amazon?
Using Medicare, Affirm or Health Insurance Payment Plans
Contact Us
Is Theradome Safe? When was Theradome FDA Cleared?
Do You Accept Check Payments?
Can I Finance Theradome?
Theradome and the Coronavirus/COVID-19 Pandemic

Is Theradome for at Home Hair Loss Treatment?

Is Theradome available to purchase on Amazon in Canada?

Compare Theradome Lasers

What is Theradome's Warranty Term?
Theradome Six-Month* Money Back Guarantee and Refund Policy
Buy a new battery, charger, carry case, Thera Wipes, DomeCare 5 year extended warranty
What is the difference between the manufacturer's warranty and the extended warranty?
DomeCare and Theradome Extended Warranty

Can I take Theradome on an airplane?
Living overseas and the six month money-back guarantee
Does Theradome have EU Certification (CE MDD Medical Device Directive approval)?
Does Theradome ship to the Middle East?
How do I take the Theradome with me when travelling?
Theradome electrical adaptor compatibility with international voltage and outlets
Will I Need a Converter or AC Adaptor When Travelling with Theradome?

Does Theradome have Electromagnetic Fields?
Can you use Theradome on other areas of the body?
What is the Safety System for Theradome and is It Safe to Expose the Eyes to the Lasers?
Theradome and Side Effects

Frontal hair loss, hair loss at the front
How Hair Growth is Stimulated Using Light
Theradome's Laser Quality and Quantity of Lasers
Understanding low level laser therapy and laser phototherapy
Are Theradome Lasers Safe and is There any Danger?
Understanding LPT (Laser Phototherapy)
Understanding photochemistry and the 680 nanometer wavelength
What are hair removal lasers and how do they work?
What are the benefits of low level laser therapy (LLLT)?
What is the Origin of Low Level Laser Therapy?
What Results Does Low Level Laser Therapy for Hair (LLLT) Produce?
What are the Theradome's 680 Nanometer Laser Specifications?

How to Replace Your Battery
What to Do When Your PRO or EVO Won't Turn on or Charge
Does Theradome Laser Phototherapy Help With Oily Hair?
How Do I Shut Down the Helmet for Long-Term Storage to Maximize Theradome Battery Life?
Pause Theradome Treatments - How Long Can I Go Without Them?
Should I Increase Theradome Usage Over Time
How do I turn Theradome off?
Can I stop mid-treatment? What will happen if I pause treatment?
Do I Need to Rotate Theradome? Does It Reach All the Areas of My Scalp?
What's the Best Age to Use Theradome?
Scalp coverage of Theradome PRO and Theradome EVO
Theradome Health Insurance
What class are Theradome helmets?
Does Theradome emit ultraviolet light?
Does Theradome use diffused lasers?
What is the Theradome's Beam Divergence?
Does Theradome have cords and wires?
What happens if treatment is suddenly interrupted?
Can I Use Theradome Every Day?
How Does Theradome Work?
Can I share the Theradome with others in my household?
Is the Theradome EVO LH40 Suitable for Men and Women?
Theradome's Success Rate With Hair Regrowth
Using Theradome with colored or highlighted hair
How can you purchase replacement foam pads, velcro sticks and foam inserts
How many lasers on the front area of the PRO LH80 helmet?
Theradome 680 Nanometer Laser Types Including Power Output and Wavelength
Why is the Treatment Time 20 Minutes Long?
Does Theradome Cause Shedding or Thinning Hair?
Explaining lasers used for hair removal and lasers used for low-level laser therapy?
Theradome made in USA
Things you can do while wearing Theradome
Understanding the effectiveness of Theradome and the quantity of lasers it uses
What are the Dimensions of the Theradome Helmet? What are the Shipping Box Dimensions?
What are the helmet model numbers
What is the Success Rate for Theradome and Its Results for Hair Regrowth?
Does Theradome use a crystal or plastic dyno?
Has Theradome won any awards, prizes or had any major accomplishments and achievements?
How to use Theradome
What is the Theradome's manufacturer's warranty?
How is the Theradome's helmet and lasers powered?
How Theradome Helps Hair Loss on the Crown
Theradome use with long hair
Understanding How to Replace the Battery for Your Theradome
What are the Box Contents for the Theradome PRO LH80 and Theradome EVO LH40?
What are Theradome Hair Growth Results?
What Happens if the Rubber Pegs and Foam Pads Irritate the Scalp?
What is the Difference Between Red Light Therapy, Laser Phototherapy and LED's?
Using Theradome With Hair Loss and Hair Extensions
What are the Advantages of Theradome's Medical Grade Laser Diodes?
What is the Difference Between the Theradome PRO LH80 and the EVO LH40
Can Theradome be Used to Hair Loss if It is in the Family?
Can I Use Hair Conditioner with Theradome Treatment?
Can I use the Theradome if I have dark skin?
How to charge the Theradome and leaving the charger on
Will the Theradome Fit My Head? What Size is the Theradome?
What is the Light Penetration of Theradome?
Why do I have Frontal Hair Loss?
Can the Theradome be used by multiple people?
How do I know how many treatments I have completed?
Taking Theradome Biotin Gummies While Undergoing Theradome Treatment
What is the Battery Type for Theradome? How Much does It Cost? How Should It be Charged?
Will hair start to fall out or will Theradome cause shedding?
How Much of the Scalp does Theradome Cover?
How to Register Your Theradome Manufacturer's Warranty
Weight of Theradome. How much does the Theradome helmet weigh?
What to do if you are experience a tightening sensation when using the Theradome
Can teenagers or young adults use Theradome?
Can Theradome be used on wet or damp hair?
Do You Recommend Taking any Special Vitamins While Using Theradome?
Does Theradome Generate Heat During Use?
How to Measure Results and Progress When Using Theradome - Before and After Pictures
Is there a specialist software I need to download for Theradome?
Is there an optimal candidate for Theradome to get the best results?
Recommended Usage and Frequency of Use
Theradome Laser Life Span
Theradome Shampoo and Hair Regimens
What is Theradome's Laser Class?
What materials are used for the helmet?
How Long Should You Continue Theradome Maintenance Treatment?
How to use Theradome | Instruction Manual
Announcing How to Get Thicker Hair!
How do Hair Growth Cycles Work?
How Do I Determine if the Theradome is Right for Me?
How to Take the Best Scalp Pictures
Understanding Low-Level Light Therapy (LLLT)
What is the difference with continuous vs. pulsed lasers?
When is It Best to Start Using Theradome?
Will I see hair quality improvement?
Will Theradome Work on My Problem Areas?

Optimal Times for Stimulating Tissue
Hair Color and Hair Growth
Pigmentation Spots and Laser Phototherapy
Androgenetic Alopecia Treatment
Hearing Aids or Cochlear Implant use with Theradome
Can I Use Products with Alpha Hydroxy Acids and Salicylic Acid with Theradome?
Retin A while using Theradome
Frontal Fibrosing Alopecia (FFA) - What is It?
Can I Wear Theradome After Neurosurgery?
I have Actinic Keratoses on my scalp, can I use Theradome?
Is It Safe to Use Theradome if I have a Seborrheic Keratosis on My Scalp?
Can I Use Theradome with Letrozole and IBrance or While on Oral Chemotherapy Drugs?
Androgenetic Alopecia and Theradome
Can I use Theradome if I have seizures?
Can You Use Theradome with a Pacemaker?
Does Theradome Cause Seizures?
Can you use Theradome on wounds or stitches
Using Theradome with platelet-rich plasma (PRP) treatment
Using the helmet with a head infection
Can I Use Theradome after Chemotherapy and Will It Help to Regrow Hair?
Can Theradome Help After a Hair Transplant or if I Have Missing Hair Follicles?
What is Theradome's Suitability for Breast Cancer Patients and Taxotere Patients?
Is It Problematic Using Theradome with Skin Discoloration or Scarring on the Scalp?
Can I use Theradome with dermatitis, eczema and inflammation?
How does Theradome deal with Telogen Effluvium?
Is It Safe to Use Theradome with Photosensitizing Medications?
Can I Use the Theradome if I have had a Hair Transplant?
Do I Need a Prescription to Use the Theradome?
Is there a cancer risk using the Theradome?
Using Theradome after micro-needling
Using Theradome with Moles and Birthmarks on the Scalp
Use Theradome Before Pregnancy and During Breastfeeding
Diabetes Hair Loss Treatment
Does Theradome restore hair after a hair transplant?
Is Theradome an Alopecia Areata Treatment?
Is Theradome successful with a bald spot hair growth or shiny scalp?
Understanding Alopecia Areata and Its Causes
What are the Reasons Why Hair Degenerates?
What is the hair growth cycle?
Hair Loss and Thyroid Problems
Looking for the Best Product for Black Hair Growth? African American and Black Hair Growth Results
Taking Antibiotics While Undergoing Theradome Treatment
Understanding Hair Loss, Theradome and Dihydrotesterone (DHT)
Using Theradome with sebaceous cysts
Using Topical Medication with Theradome
What are the Underlying Medical Conditions that can Cause Hair Loss?
Irritation, Sensitivity and Tightness
Can I use topical scalp products while undergoing Theradome treatment?
Using Theradome for hair growth during cancer treatment, chemotherapy or with cancer
Where Will I Find Information on Theradome's Clinical Trials?
Using Theradome with Immunodeficiency Disorders such as Crones, Lupus or Rheumatoid Arthritis
At what stage can the Theradome be used post hair transplant?

How to Become a Theradome Reseller, Distributor, Agent or Partner
Corporate Office Address
What to do with a Cracked Theradome Helmet
Dealing with Heating Errors and Temperature Errors
What to Do With Problems Receiving the 6-Month Money-Back Guarantee
How to Request a Refund
Can I speak to a Theradome advisor in Spanish (Espanol)?
Is there a customer care phone number available out of hours?
What is the Status of the Theradome Money Back Guarantee?
How to Troubleshoot Theradome Helmet Problems and Errors
What to Do if You Experience Scalp Irritation and Tingling When Using Theradome

Lasers vs LEDs for Hair Growth - What's the Difference?
4 Ways to Maximize Theradome Battery Life
Make Your Portraits Pop with Healthy Hair and Theradome
Spring Hair Loss - How to Protect Your Spring Hair!

How do I obtain a refund and what happens if I am part of the Affirm Payment Plan?

We can refund the purchase price of your Theradome helmet (and extended warranty, if purchased).

However, we cannot refund any interest charges or fees associated with Affirm financing.

For purchases made with the Affirm payment plan on our website, please contact customer care at support@theradome.com or call 1 (855) 549-6757 to request a refund.

Updated on 11 Dec 2023

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How do I obtain a refund and what happens if I am part of the Affirm Payment Plan?

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