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How do I obtain a refund and what happens if I am part of the Affirm Payment Plan?

We can refund the purchase price of your Theradome helmet (and extended warranty, if purchased) minus shipping costs and a 25% service fee.

However, we cannot refund any interest charges or fees associated with Affirm financing.

For purchases made with the Affirm payment plan on our website, please contact customer care at support@theradome.com or call 1 (855) 549-6757 to request a refund.

Updated on 19 Dec 2024