Looking for help?

Find answers to your questions

When will my Theradome order be shipped to me?

Theradome delivers orders by UPS and require a signature upon delivery. Orders placed before 11AM PST on a business day will generally ship out from our warehouse the same day. Orders placed after 11AM PST or on a non-business day will ship our from our warehouse the next business day (Monday through Friday). Here are guidelines for the approximate delivery times.

US orders:

Free UPS Ground

  • West coast, 2-3 business days after the order has been processed.
  • Midwest, 3-5 ‎business days after the order has been processed.
  • East Coast, 5-10 business days after the order has been processed.

UPS 2nd Day Air (fee depends on the address, website will calculate)

2 business days after the order has been shipped.

UPS Next Day Air: 12PM guarantee (fee depends on the address, website will calculate)

By 12PM the business day after the order has been shipped.

UPS Next Day Air: 6PM guarantee (fee depends on the address, website will calculate)

By 6PM the business day after the order has been shipped.

International orders:

Please allow 5-7 business days after the order has been shipped.

Updated on 11 Dec 2023