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What to do When Getting a System Pause Message

Table of Contents

  1. System Pause Message

Please use this link to troubleshoot if you are getting System Pause message:

System Pause Message

If you are receiving a “System Paused” message on the Theradome, the master switch was held down a little too long. You should press the master switch once very briefly for 1 second to turn on the Theradome and you will hear a voice read out "Ready for treatment, place on head."  

What you need to do to get out of "System Paused.”    

  • Step one: In order to get out of "System Paused" you need to plug the charger into the Theradome. It will then say “System Resumed.”  
  • Step two: Once you hear "System Resumed", please unplug the charger and press the master switch button for 1 second to start a treatment.   

If you are unable to get out of "System Paused", please email us at support@theradome.com for further instructions or click on the links below to discuss with a Theradome customer service agent.

Updated on 20 Dec 2023