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Please use this link to troubleshoot if you are getting System Pause message:
If you are receiving a “System Paused” message on the Theradome, the master switch was held down a little too long. You should press the master switch once very briefly for 1 second to turn on the Theradome and you will hear a voice read out "Ready for treatment, place on head."
What you need to do to get out of "System Paused.”
If you are unable to get out of "System Paused", please email us at support@theradome.com for further instructions or click on the links below to discuss with a Theradome customer service agent.
Updated on 20 Dec 2023
Both FSA (Flexible Spending Account) and HSA (Health Savings Accounts) can be used to buy FDA-cleared medical devices, like a Theradome. If you have been diagnosed with Androgenetic Alopecia you should be able to use both a FSA/HSA accounts to purchase the Theradome. To check eligibility, review your employer’s benefits package or contact your HR department for FSA. For HSA, check your health plan details to ensure it qualifies as an HDHP and verify other eligibility criteria.
Make your Theradome purchase more manageable with our convenient Affirm financing methods.
How it works
Select Affirm at checkout to see your personalized payment options.