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Theradome’s battery is specially engineered to deliver consistent power output and precise voltage control for safe, reliable treatment performance. It is built using RoHS-compliant certified components that meet strict environmental and safety standards while supporting long-term durability and performance stability. Using third-party or non-approved replacement batteries can cause electrical instability, damage internal components, and permanently affect device performance. Installing unauthorized batteries will void your warranty and may result in irreversible damage to your helmet.
Batteries are $50.00, and we ship them at no cost via UPS ground.
If your helmet is still under warranty, please email your request to Theradome Customer Care, including your serial number and phone number.
If you are outside of the US, please email your request to Theradome Customer Care
Important Warranty Notice: Please do not purchase replacement batteries from Amazon or unauthorized third-party sellers.
How To Replace Battery
What to do when you get a ‘Battery Low’ on your Theradome
Adjusting Helmet Sound on your Theradome
Getting out of System Pause on your Theradome
Best Way to Clean your Theradome
What To Do When Your Theradome Does Not Turn On or Charge
How To Register Your Theradome Manufacturer’s Warranty
How to Install Foam Pads on Your Theradome
What to do when you receive a Laser Error message on your Theradome
What to do when you receive a “System Error” message on your Theradome
What to do if the master switch is flashing red on your Theradome
What to do when you are getting a temperature error on your Theradome
Both FSA (Flexible Spending Account) and HSA (Health Savings Accounts) can be used to buy FDA-cleared medical devices, like a Theradome. If you have been diagnosed with Androgenetic Alopecia you should be able to use both a FSA/HSA accounts to purchase the Theradome. To check eligibility, review your employer’s benefits package or contact your HR department for FSA. For HSA, check your health plan details to ensure it qualifies as an HDHP and verify other eligibility criteria.
Make your Theradome purchase more manageable with our convenient Affirm financing methods.
How it works
Select Affirm at checkout to see your personalized payment options.