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If your Theradome battery no longer holds a charge or needs to be replaced, replacement batteries are available for purchase.
The purchasing process depends on whether you are located within the United States or internationally, and whether your device is still covered under warranty.
Customers located in the United States can purchase a replacement battery directly through the Theradome online store.
To purchase a replacement battery, please visit the Theradome online shop.
If your Theradome helmet is still covered under its manufacturer's warranty, you may be eligible for a warranty replacement.
Before purchasing a new battery, please contact Theradome Customer Care with the following information:
Our support team will review your warranty status and advise you on the next steps.
Have your Theradome's serial number ready when contacting Customer Care about warranty coverage or replacement batteries.
If you live outside the United States, please contact Theradome Customer Care before ordering a replacement battery.
Our team will provide purchasing instructions and shipping information based on your location.
If your Theradome is no longer holding a charge or is experiencing battery related issues, reviewing the troubleshooting steps may help determine whether the battery needs to be replaced.
If you are unsure, our Customer Care team can help troubleshoot your device before you purchase a replacement battery.
Replacement batteries are available for purchase through Theradome.
Customers in the United States can order directly through the online shop, while international customers should contact Customer Care for purchasing assistance.
If your helmet is still under warranty, contact Customer Care before purchasing a replacement battery, as you may qualify for warranty support.
Need Additional Help?
If you have questions about replacement batteries, warranty coverage, or troubleshooting your Theradome device, our Customer Support Team is happy to assist.
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How To Register Your Theradome Manufacturer’s Warranty
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What to do when you receive a Laser Error message on your Theradome
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What to do if the master switch is flashing red on your Theradome
What to do when you are getting a temperature error on your Theradome
Both FSA (Flexible Spending Account) and HSA (Health Savings Accounts) can be used to buy FDA-cleared medical devices, like a Theradome. If you have been diagnosed with Androgenetic Alopecia you should be able to use both a FSA/HSA accounts to purchase the Theradome. To check eligibility, review your employer’s benefits package or contact your HR department for FSA. For HSA, check your health plan details to ensure it qualifies as an HDHP and verify other eligibility criteria.
Make your Theradome purchase more manageable with our convenient Affirm financing methods.
How it works
Select Affirm at checkout to see your personalized payment options.
The Complete Hair Recovery System:
The Complete Hair Recovery System:
Important Notice
A DomeCare extended warranty can only be purchased for orders shipped to U.S. addresses
Important Notice
A DomeCare extended warranty can only be purchased for orders shipped to U.S. addresses
