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If you need to temporarily stop your treatment session, simply remove the Theradome from your head. The device will automatically pause the treatment and remain in standby mode for up to 5 minutes.
To continue your session, place the Theradome back on your head within the 5-minute pause period. The treatment will automatically resume from where it left off.
If the Theradome is not placed back on your head within 5 minutes, the device will automatically power off.
Yes. The treatment counter only advances after a full 20-minute treatment session has been completed.
If a treatment is paused and not completed, the session will not count toward the treatment counter. The Theradome is designed to recognize only complete 20-minute treatments when updating the treatment count.
Need Help?
If your Theradome does not resume treatment after being placed back on your head, or if you have questions about treatment sessions and the treatment counter, please contact Theradome Customer Support for assistance.
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Both FSA (Flexible Spending Account) and HSA (Health Savings Accounts) can be used to buy FDA-cleared medical devices, like a Theradome. If you have been diagnosed with Androgenetic Alopecia you should be able to use both a FSA/HSA accounts to purchase the Theradome. To check eligibility, review your employer’s benefits package or contact your HR department for FSA. For HSA, check your health plan details to ensure it qualifies as an HDHP and verify other eligibility criteria.
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Select Affirm at checkout to see your personalized payment options.
