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If you've noticed that some of the rubber pegs inside your Theradome appear loose, don't worry.
The rubber pegs are not designed to be attached at every end. Some loose ends are part of the normal design.
There are:
The locations shown in the image above are considered normal.
The rubber pegs are functioning normally if:
The loose ends shown in the image are part of the intended design and do not indicate a defect.
Please contact Theradome Support if:
Need Additional Help?
If you're experiencing a different issue with the rubber pegs or are unsure whether your helmet requires service, please contact our support team and include photos of the affected area.
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What to do when you get a ‘Battery Low’ on your Theradome
Adjusting Helmet Sound on your Theradome
Getting out of System Pause on your Theradome
Best Way to Clean your Theradome
What To Do When Your Theradome Does Not Turn On or Charge
How To Register Your Theradome Manufacturer’s Warranty
How to Install Foam Pads on Your Theradome
What to do when you receive a Laser Error message on your Theradome
What to do when you receive a “System Error” message on your Theradome
What to do if the master switch is flashing red on your Theradome
What to do when you are getting a temperature error on your Theradome
Both FSA (Flexible Spending Account) and HSA (Health Savings Accounts) can be used to buy FDA-cleared medical devices, like a Theradome. If you have been diagnosed with Androgenetic Alopecia you should be able to use both a FSA/HSA accounts to purchase the Theradome. To check eligibility, review your employer’s benefits package or contact your HR department for FSA. For HSA, check your health plan details to ensure it qualifies as an HDHP and verify other eligibility criteria.
Make your Theradome purchase more manageable with our convenient Affirm financing methods.
How it works
Select Affirm at checkout to see your personalized payment options.
The Complete Hair Recovery System:
The Complete Hair Recovery System:
